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Privacy Policy

Last updated: February 2026

1. Introduction

01go.ai ("we," "our," or "01go") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 01go.ai, use our AI chat, subscribe to our newsletter, or engage with our services. By using our site, you consent to the practices described herein.

2. Information We Collect

We may collect the following categories of information:

  • Contact and identity: Name, email address, company name, role, and phone number when you submit forms, use our chat, or contact us
  • Communication data: Messages you send through our AI chat, email correspondence, and any information you voluntarily share
  • Usage data: Pages visited, time on site, interactions with our AI assistant, and referral sources
  • Technical data: IP address, browser type, device type, and general location (country/region)
  • Marketing preferences: Newsletter subscriptions, consent timestamps, and communication preferences

We do not sell your personal information.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide consulting services
  • Operate and improve our AI chat and website
  • Send newsletters and marketing communications (with your consent)
  • Comply with legal obligations and enforce our terms
  • Analyze usage to improve our services and user experience
  • Prevent fraud, abuse, and security incidents

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA) and UK, we process your data based on: (a) your consent when you submit forms or subscribe; (b) our legitimate interests in providing services, communicating with clients, and improving our operations; and (c) performance of a contract when you engage our services.

5. Third-Party Services

We use trusted third parties to operate our site and services, including:

  • Hosting and analytics: Vercel (hosting), Vercel Analytics (usage analytics)
  • AI and chat: Groq and other AI providers to power our chat functionality
  • Email: Resend for transactional and marketing emails
  • Database: Neon for storing conversation and contact data

These providers are bound by data processing agreements and use your information only to perform services for us. We do not authorize them to use your data for their own marketing.

6. Cookies and Similar Technologies

We use essential cookies for site functionality and optional analytics to understand how visitors use our site. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Object: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent at any time where processing is consent-based
  • Opt out of marketing: Unsubscribe from emails at any time

To exercise these rights, contact us at hello@01go.ai. We will respond within 30 days. You may also lodge a complaint with your local data protection authority. California residents: we do not sell personal information; you may use "Do Not Sell My Personal Information" if we ever change this practice.

9. International Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) when transferring data from the EEA/UK to other countries.

10. Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and secure hosting. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

11. Children

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance. We encourage you to review this policy periodically.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at hello@01go.ai. See also our Terms of Service.